Wrap up warm and get ready for a silly Elf adventure as you arrive at Waterside Winter Wonderland, where Santa’s Chief Elf and his team will send you through Watersides Enchanted Forest and the Valley of Christmas Lights to discover Santa’s Woodland Grotto. This is your chance to tell Santa that you have been good, and fingers crossed, he may share some pre-Christmas presents!
Upon arrival, each adult receives their voucher for mulled wine and a special treat, and children are given a delicious treat during the Winter Wonderland Walk!
Your Winter Wonderland Slot Begins At The Amphitheatre… Meet your elf at your time slot for access to our story telling Barny Owl and Singing Reindeer trio are back by popular demand along with the Snowman Band for all time slots again this year!
During your visit you can take a trip on Head Elf’s Twinkle Toes Train through the tunnel of discovery and meet the Balloon Modeller in the afternoon too!
It’s sure to raise your Christmas spirits when you find your Family Selfie Spots, Family Shows and Activities!
ADDITIONAL TO YOUR TICKET
Arrive any time throughout the day. Doors open from 10.00am and the train will stop at both stations until 7.15pm.
Your time slot is for your adventure to find Santa and his Grotto at Waterside.
Begin your adventure at CONKERS Discovery and head across to Waterside by the ConkachooTrain.
At Discovery, in our 4D Cinema, Elves have sprinkled some magic for a flutter of snow during the Christmas film. You have full access to the Discovery site featuring the Reindeer Trail, Paint A Pot Studio, Snow Cave Crafts and 80 acres of Outdoor Walks and activities.
This year Reindeer Food Making is included in the Winter Wonderland Ticket!
Why not see about booking our Interactive Rink Experience for a 30 minute unique skating opportunity
Off Peak Discount on 8th, 11th 12th, 13th and 14th December 20% discount. Please use code: OFFPEAK20
Members: Input your membership card number in the upcoming Promotional Box for 15% Discount on December weekends and from 15th December to the 24th December.
Frequently Asked Questions
WHAT SHOULD WE WEAR?
Warm clothing and footwear should be worn at all times when on site. Please note that this is an outdoor venue
and adults must ensure children are adequately dressed.
WE ARE RUNNING LATE…
No quibbles, you will still be able to enter and enjoy your day.
We understand that traffic, or unplanned pitstops occur and we will do our best to get you in and enjoying your
time with us upon arrival.
(If you have booked a timed activity, we may need to reschedule you to a later time slot or another day)
CAN I SHOW MY BOOKING ON MY PHONE?
Yes you can! We scan every booking on arrival, and so this can be by phone or on printed paper.
Please ensure this is on a clear screen (broken screens do not always scan, so we shall input the number to
validate your entry)
IS PARKING FREE?
Free parking for cars and coaches is provided for visitors to CONKERS at both The Discovery Centre and The
ARE THERE ADDITIONAL COSTS?
Yes, there are additional activities outside of our admission structure on site, such as if you would like to take home a festive Framed Family Picture, Paint a Pot Tree Ornament, or experience our Interactive Skating Rink etc. which should you desire to enjoy, hold nominal additional costs. These are capacity led choice items.
Elf + Safety - Masks and More
We continue to be COVID aware and ask that our guests, both small and tall, are looking after themselves by washing hands and remain conscious of each others personal space.
Our Creative Teams aim is to keep the magic alive, so we all have fun staying safe
If things change this winter, which requires parents to be additionally equipped, Twinkle Toes the elf will email prior to your visit.
Don’t forget that masks also help keep noses warm!
It's 'Snow' Joke
The layers of snow during your elf adventure are artificial from snow machines (unless we get lucky!) so wellies are recommended.
But do not worry, the snow you will see is a paper based substance that mulches and absorbs into the grounds during rainy periods in January to feed our trees in The National Forest.
If it rains during your visit, you will see it ‘bubble’ as it begins it’s natural process.
If you are a UK tax payer, you can help to support the charitable work of the National Forest Company (the owners of CONKERS) with your Gift Aid admission.
Your ticket or annual membership contains a small, suggested donation to the charity to enhance CONKERS and the wider National Forest. Your ticket allows us to engage in claiming back the tax on the whole amount of your ticket from the Government, which works out at an extra 25p for every £1.
There’s no need to complete any forms. If you are not wishing to support CONKERS, The National Forest, or you are a non tax payer, please speak with our team via the below Contact Form. Through Gift Aid you are not only helping CONKERS but supporting the National Forest to plant more trees for people, wildlife and a greener future – thank you.
We also host School Visits across the Winter Wonderland site >>>